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Merican provides top-tier 24/7 technical support, video instructions, and detailed user manuals, guaranteeing uninterrupted service for your business. With our extended warranty, make your business run smoothly with worry-free after-sales service.

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Support

Effortless Installation

Simplify your business journey to your client with the Merican red light therapy bed. Most of Merican machine is delivered fully assembled so all you need to do is simply plug it in. Moreover, we offer detailed, customized instructions for a smooth and confident setup.

  • Step-by-step guidance makes the setup process a breeze.
  • Delivered in complete form ready for plug-in and start-up.
  • Customized instructions for your specific needs.

Comprehensive Operation Training

Guarantee a seamless operation experience with our complete range of training resources. Accessible when and where you need them, our informative video tutorials, easy-to-navigate user manual, and online technical supportare tailored to make your utilization journey as effortless as possible.

  • All operational information compiled in a handy guide for your convenience.
  • Learn operation procedures with easy-to-follow videos.
  • Get your questions answered swiftly with specialist 24/7.

Worry-free 3 Years Warranty

At Merican, we prioritize your satisfaction and peace of mind. Thus, we present a comprehensive warranty with our ground-breaking red light therapy bed. If you encounter any problems with your device during this period, rest assured that we will take care of them. (excluding light consumables).

  • Lifetime Technial Support, Always at Your Service
  • Hassle-Free Maintenance with Expert Guidance
  • 36-month free replacement service on parts

Frequently Asked Questions

Find answers to common queries about our products, logistics, payments, returns and more.

Guangzhou Merican Optoelectronic Technology Co., Ltd, is a manufacturer specializing in researching, developing and selling Red Light Therapy Bed, Solarium machine, Collagen Machines and UVB phototherapy machine since 2008.

At Merican, we value all our clients, big or small, equally. Offering the flexibility in order volumes, our minimum order quantity is just 1 set.  If you are a distributor or a vendor needing bulk quantities, feel free to get in touch with our sales team for a customized plan.

We go the extra mile to ensure your order reaches you in top-notch condition. We provide door to door delivery services through trusted logistic partners like DHL, UPS, TNT, FeDex, EMS via air, and also provide sea transportation based on your preference and request.

Treatment protocol: Typically, treatment protocols consist of 2-3 sessions per week for 4-12 weeks. Duration of care is dependent on the severity of the condition and chronicity of the health issue present. On-going periodical sessions to maintain achieved results over the long-term(such as one session per month or every & weeks) is recommended. Each session minute depends on machine power or whole body unit.

While we strive for quick turnaround times, for regular orders, expect delivery within 7 - 15 working days post payment receipt. For customized demands or OEM/ODM services, the delivery timeline might vary and would be mentioned in the project report shared by the distributors.

For seamless transactions, we accept various modes of payment, including Western Union, Paypal, and bank transfers through T/T.

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