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Red Light Therapy Bed User Satisfaction Survey

Thank you for purchasing and using our Red Light Therapy Bed! Your feedback is very important to us in improving our products and services. This questionnaire is anonymous and only takes a few minutes.

Your product model *

1. How satisfied are you overall with Merican Red Light Therapy Bed? (1-10 points) *

1 2 3 4 5 6 7 8 9 10

2. Are you satisfied with the quality and durability of the product? (e.g., materials, structural stability) (1-10 points) *

1 2 3 4 5 6 7 8 9 10

3. How easy is the product to use? (e.g., installation, user interface, timer function) (1-10 points, the higher the score, the easier it is to use) *

1 2 3 4 5 6 7 8 9 10

4. How would you rate the effectiveness of our machine? (For example: improved skin condition, pijnverlichting, improved sleep quality, faster recovery, etc. ) (1-10 points，The better the effect, the higher the score。) *

1 2 3 4 5 6 7 8 9 10

5. Please describe in detail the main benefits you observed after using the Red Light Therapy Bed (if any): (Open-ended answer) *

1 2 3 4 5 6 7 8 9 10

6. Are you satisfied with the safety of the product (e.g., light wavelength, heat control, no side effects)? (1-10 points) *

1 2 3 4 5 6 7 8 9 10

7. How satisfied were you with the purchase process (including delivery, packaging, and installation guidance)? (1-10 points) *

1 2 3 4 5 6 7 8 9 10

8.How satisfied are you with our sales service? (1-10 points, the higher the score, the more satisfied you are) *

1 2 3 4 5 6 7 8 9 10

9.How satisfied are you with our after-sales service (such as customer service response, repair service, and warranty processing)? (1-10 points, the higher the score, the more satisfied you are) *

1 2 3 4 5 6 7 8 9 10

10. Based on your experience, how likely are you to recommend this red light therapy bed to friends or family? (1-10 points, 1 points means no recommendation at all, 10 points means highly recommended) *

1 2 3 4 5 6 7 8 9 10

11. Are you satisfied with the product's cost-effectiveness (price-value matching)? (1-10 points, the higher the score, the better the value for money) *

1 2 3 4 5 6 7 8 9 10

12. Have you encountered any problems during use? If so, please describe them: (open-ended answer) *

13. What suggestions do you have for improving the product? (open-ended answer) *

Naam *

Country of origin *

E-mail *

Klanttevredenheidsonderzoek

25 2 28 Puur Engelse versie

+86-19928364677
support@merican.com.cn
Gebouw D, Yimei Industriepark, Fuyuan 3e weg, Huadu-district, Stad Guangzhou, Provincie Guangdong, China

Product

Roodlichttherapiebed
LED-lichttherapiebed
Infared lichttherapiebed
Voor thuisgebruik
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Roodlichttherapiepaneel

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