Training should be refreshed when the red light therapy bed supplier changes the user interface, firmware, treatment presets, cleaning method, safety instructions, or service procedure. The supplier should tell customers what changed, which units are affected, and whether staff must complete a new competency check.
A controlled update process is particularly important when a red light therapy bed supplier releases a software update. The customer should know whether the update is optional or mandatory, what risks it addresses, how to install it, how to recover if the update fails, and whether the update changes the treatment workflow or stored records.
